This happened twice during our stay.Īt no time did we feel that we were treated properly.

Only option would have been to play in the high limit room, but leave my wife to watch as she does not play larger bets as I do. People were hovering like vultures waiting for seats. After speaking with a front desk manager, Amy, she comp’d the second night.įirst night, maybe half of the tables were open and we could not find a single seat. Matt agreed to comp the first night for our trouble. Our stay – suite was occupied by another guest who was not leaving and hotel was oversold, finally, after my prompting and many telephone calls to Matt’s assistant (she was not proactive enough to call me), we were put in a larger suite comparable to the penthouse suites at Bellagio at more than twice the price of our reserved suite. Quick background – I am a regular player in Las Vegas with a $200 – 300 average risking $10,000 – 25,000 each trip my wife and I had been staying at Bellagio in their penthouse suites before being lured to try Green Valley Ranch by Matt Sacca.

Really hope a different venue is picked for future competitions. So not only was I dealing with a very negative child, I had to simultaneously deal with an illogical employee. There is no path or walkway to get from the kids areas around the pool/rooms/event center to the cinemas/food/outdoor shops next door without walking through the gaming area. So kids sit eat and watch gaming all day. Important to note the food court is in full view of gambling activity. Because kids aren’t supposed to ‘watch gaming.’ The suggestion was a moving along to the casino food court where we could stand or sit. Was walking on a path next to the casino floor with my kids, one of which was in the middle of her style meltdown which is a lot of negativity and attitude.Īs I was talking to her, a security I guard told me I needed to keep moving out of the ‘gaming area’ suggesting stopping to parent my children could be wait. Might be true if all of Vegas but employees here were pretty rude addressing me and my kids considering they were hosting a youth event. All together not a horrible place, a bit smoky, with some really weird rules around minors. Decent pool, not a convenient location for doing anything else. Unfortunately had to come here for a kids dance competition.

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